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Tag:
品牌溫度
拉近品牌與顧客的距離
By
Johnson Lo
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發財立品
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Digital Marketing
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客戶服務
各大小調查分別都表示出,現在顧客已慢慢習慣在網上購物。從全球不同的調查及數據分析發現,為數不少的顧客每星期至少都網上購物一次,網上營銷成為主流。各大小品牌除了想盡辦法如何於網上平台宣傳給客以外,如何透過網上平台與顧客直接接觸亦成為重要一環。未来digital marketing趨勢其中之一,相信是如何將營銷和顧客服務合併增強顧客對品牌的忠誠度這一項,對品牌來說絕對是重中之重。
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