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職場上常要用 email 溝通，要想寫得專業得體，讓同事和客戶留下良好印象，當中有幾點需要注意。首要是禮貌與正式程度。根據收信人的身分和寫信人所提出的請求，應採用恰當的正式語氣或措辭。跟地位相近的同事聯繫，或已經與對方建立了工作關係，語氣可以不那麼正式，但依然要禮貌友好。 ...