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Tag: Customer Relationship Management
From auditor to adviser
By Darius Musni Job fairs and Events
HKICPA Career Forum
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Auditor
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adviser
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PwC
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Customer Relationship Management
Dennis Ho, partner at PricewaterhouseCoopers, has been working at the Big Four firm for more than 20 years. But even...
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More staff plan to stay put
By John Cremer Featured stories and job trends
Survey
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Pay Expectations
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Career Change
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Talent2
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Hiring Freeze
The Hong Kong economy is rightly famed for its flexibility and resilience, and these qualities will again be needed in the months ...
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Caring ‘partners’ needed
By Andrea Zavadszky Job Market Trend Report
Job Central
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Hiring
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Business Centre
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Business Development
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Sales
With the increasing popularity of the serviced business centre concept, providing companies with an upmarket address and a full ...
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Premium chance to keep Amex customers satisfied
By Andrea Zavadszky Job fairs and Events
Job Central
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Hiring
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Travel Agent
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Travel
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Amex International
Lifestyle consultants, and those with experience of the travel industry or servicing premium customers, will find a rewarding career with ...
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Customer satisfaction at a premium
By Andrea Zavadszky Recruitment tips
High Finance
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American Express
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Hiring
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Travel
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Psychometric Tests
Working for a financial institution has many advantages. Apart from becoming a banker or a financial planner, there are many different positions that need to ...
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Harnessing the power of ‘e-preciation’
By Wong Yat-hei Career Guidance and Counselling
Complaints Officer
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Customer Relationship Management
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Customer Service
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Entrepreneur
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Feedback
When you step into a department store or visit the websites of different companies, it is easy to spot channels to file complaints, be it via ...
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Services in constant upgrade
By John Cremer Recruitment tips
Careers Supplement
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Standard Chartered Bank
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Relationship Managers
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DBS
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Training Programmes
Banking services in Hong Kong have seen significant change in the past few years with the rise of technology creating a new realm of ...
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Phone banking offers financial career entry
By John Cremer Job Market Trend Report
Careers Supplement
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Banking
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HSBC
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Hiring Criteria
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Phone Banking
Changing patterns of customer behaviour mean that major banks are putting new emphasis on their phone banking ...
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