Using team coaching to resolve tension in your unit and boost productivity
Within weeks of starting her job as general manager with her new employer, Alice came to appreciate her team members’ high level of individual competence, and yet, something seemed not quite right.
For example, during her team meetings, she noticed that each of them focused strongly on making their area of responsibility look good and most of them would get defensive if any critique or suggestion for improvement came up. In fact, she felt that the lack of cohesiveness and team spirit posed a barrier to what the team could achieve.
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